I think we would all agree that our industry has had a lot of changes that has caused a spike in upset customers recently. When this happens, we need to keep calm and carry on and that is not always easy when we get blamed for things out of our control. This week will focus... Read more »

As much as we try to get away from price by following the process,  prospects will often circle back to the amount that they are paying now and use that comparison as the only factor that will determine if they will buy from you or not.  This week we are going to focus on how... Read more »

We all have those certain phrases that help us win business! This week we will give you some “Power Phrases” that we’ve heard over the years, phrases that will help you make the prospect/customer feel more confident in you and in making a decision on their coverage. You won’t want to miss this episode!

This past week we flew nearly our entire remote team up to work out of the agency for a few days.  First of all, it was so nice to see them in person and get to know them better and work with them! They got the chance to work with us, their managers and team... Read more »