Many would say this is one of the most difficult objections to overcome, the dreaded “I’ve already signed up with another company…” Rather than looking at this as a hard STOP, tune in to this episode to learn how to make this a fun opportunity to really show your prospect what you’ve got!
It happens every day! We are just following up on a proposal that was sent, and our prospect says, “I haven’t had a chance to look at the quote yet. I’ll call you back when I’m ready….” A lot of times, we have nowhere to go with these types of calls if we don’t set... Read more »
This week, we are going to work through an objection that is becoming more common as companies take rate increases. This is one that can literally stop us in our tracks and lead to us giving up on this prospect. On Tuesday, we will focus on a different approach to this objection and a way... Read more »
Being curious helps us get to know our prospects better so we can solve the full picture. It also helps us recommend the right coverage and have the right solution. More often than not, we still have questions for our prospects and customers that we just don’t ask because we assume their insurance story. This... Read more »
This week, we will have a panel of top sales producers come on and share very specific tactics that they have learned from RPOA that have had an enormous impact on their results. They will all have 1-2 minutes to “sell” the audience on why their tactic is the best thing ever, and then they... Read more »
As producers, our time is one of our most valuable things. This week, we are going to focus on how to be protective of your time by knowing how to NOT spend time with the wrong prospects. Just as we must be good at talking to the correct prospects, it is crucial that we also... Read more »
In listening to thousands and thousands of calls, there is something that we have noticed - so often, it is actually US who makes it all about price! From the beginning of the call until the end, we are using phrases that tell our consumer that we think price is the most important thing, and... Read more »
This is the time of year we start to hear this from prospects, “I just don’t have time right now. Can you call me back after the holidays?” Join us this week to learn how to open the door and continue the conversation when presented with this hesitation. We have a way of helping the... Read more »
While LIVE transfers are designed to be answered as they come in, there are definitely times when it is impossible to do so. We might be doing other quotes, multiple transfers might come in at the same time, or perhaps we have a customer walk into the office. Whatever the reason, it is crucial that... Read more »
One of the most important policies you can offer a customer, we often overcomplicate the umbrella “presentation.” Join us this week to learn a very simple yet effective way to make sure you are offering this to your prospects and customers every time!
The asset conversation is crucial if we want to help protect our customers with insurance. I mean, how can we give the RIGHT advice if we don’t know what we are protecting? So often, we hear that this part of the conversation makes sales producers feel uncomfortable because they feel it’s too personal and invasive.... Read more »