While LIVE transfers are designed to be answered as they come in, there are definitely times when it is impossible to do so. We might be doing other quotes, multiple transfers might come in at the same time, or perhaps we have a customer walk into the office. Whatever the reason, it is crucial that we have a process to call these valuable leads back, but in a way that will lead to them still being excited and willing to have you go through a proposal with them. Tune in this week, and we will share a very effective process that we use every day in our agency – one that results in a lot of sales for our producers!!