Getting Started with RPOA for Agency Owners & Managers
2025-08-28 12:00 - 13:00, 2025-08-29 15:00 - 16:00, 2025-09-02 12:00 - 13:00, 2025-09-03 12:00 - 13:00, 2025-09-04 12:00 - 13:00, 2025-09-05 15:00 - 16:00, 2025-09-08 12:00 - 13:00, 2025-09-09 12:00 - 13:00 (America/New_York) and 5 more dates
Welcome to the RPOA Family!

Here’s what you can expect:
-A brief intro to the company and how the program works
-A virtual walk through of the platform and our online library
-Best practices for the fastest results for your team
-Q & A

***INTERACTIVE ZOOM MEETING-PLEASE COME WITH YOUR VIDEO AND AUDIO ON***

Team Member Onboarding Session
2025-08-28 13:00 - 13:30, 2025-08-29 13:00 - 13:30, 2025-09-03 13:00 - 13:30, 2025-09-04 13:00 - 13:30, 2025-09-05 13:00 - 13:30, 2025-09-10 13:00 - 13:30, 2025-09-11 13:00 - 13:30, 2025-09-12 13:00 - 13:30
Welcome to the RPOA Family! This onboarding is specifically for team members.
Here’s what you can expect:
– A brief intro to the company and how the program works
– A virtual walk through of the platform and our online library
– Best practices for faster results
– Answer any questions you might have about RPOA
***INTERACTIVE MEETING-PLEASE COME WITH YOUR VIDEO AND AUDIO ON***

RPOA Offices Closed for Labor Day
2025-09-01

Live Role Play Webinar-It’s not the leads you are buying, it’s how you are working them…
2025-09-02 15:00 - 15:30
Everyone’s wanting that “magic answer” to which leads actually make people buy, the secret that guarantees more closed sales. The truth? It’s not about the leads you’re buying, it’s about how you’re working them.
This week, we’re diving into the most effective ways to work your leads, with the goal of shifting the way you think about them altogether. Insurance is an incredible product to sell because everyone needs it, but here’s the catch: not everyone is eligible. That challenge makes it all the more important to master your approach.

Live Q & A Zoom Session for Agency Owners & Sales Managers
2025-09-02 16:00 - 16:30, 2025-09-09 16:00 - 16:30, 2025-09-16 16:00 - 16:30
RPOA gets emails and calls every day asking about the setup of our team, which leads we work, incentives, promos, hiring, onboarding, training, coaching, vendors, the list goes on. We absolutely love fielding these, and are now going to be doing so in a live Zoom webinar each week for agency owners and managers where you can get your questions answered and ask whatever is on your mind!
These sessions will be every Tuesday after our regular training webinars from 4:00-4:30 EST. Jeremy and Kristin will simply be on and ready to field any questions you may have. This is YOUR time, so whether you decide to come every week, a couple of times a month, or just when you have something you want to ask, it’s all up to you!
If you have questions to submit ahead of time, please use the form below. Thank you!!
https://share.hsforms.com/1bfzKUfqRRoC-otNuhxavCA4096p

Inside Sales Mastery with RDCR-2 Day LIVE Workshop
2025-09-04 12:00 - 17:00, 2025-09-05 12:00 - 17:00
In this LIVE VIRTUAL WORKSHOP, your team will learn how to use our proven RDCR sales process while working with current customers. Your team will learn the art of being able to transition everyday service calls into sales. Looking at every customer call as an opportunity to leave them better protected can be a game changer when it comes to your sales results!

*Learn how to transition an everyday service call into a sales call
*Memorize a proven process for explaining discounts and coverage clearly and concisely
*Understand how to increase retention by giving the customer a world-class experience
*Master a process that you can use every time to gain buy in and make cross-selling fun and effortless
*Be excited to get on the phones and increase their sales and service

2 Day Session September 4th & 5th from 12pm-5pm EST/9am-2pm PST each day
***Please see the website for more info and to purchase a spot in this workshop.
https://www.insuranceroleplay.com/sales-training-workshop
Attendees: Please check your email for pre-work and private Zoom link for this workshop. Thanks!
For any questions, please reach out to our education coordinator, Hannah, at Hannah@insuranceroleplay.com

Live Role Play Webinar-The FLOW of a home quote from start to finish
2025-09-09 15:00 - 15:30
There is nothing more important than the way we present a quote, or “the flow” of the conversation. Because there are so many pieces to home insurance policies, a lot of times we have heard prospects being confused during this presentation and not fully understanding what they are buying. In this episode we will share a very simple process that has worked great in our agency – a process that focuses on narrowing it down to 3 key areas of the home policy, but also providing that thorough education that prospects expect.

Live Role Play Webinar-It’s a new era - how to handle “I’d like to cancel my policies” in these changing times!
2025-09-16 15:00 - 15:30
It’s never a fun call to take, when someone says, “I want to cancel my policies with your agency” and there has been such an increase in them the last couple of years that we’ve got to be able to adapt to this changing consumer behavior. Our immediate response is going to be everything with this one! This week we will focus on a process that will help you extend these conversations and take them to a place where your customer will be more open to staying with your agency – which is always the goal. Tune in Tuesday to find out how to turn these calls from confrontational into solidifying the relationship with our customers!
