Live Role Play Webinar- From hello to cross sell - the complete customer conversation!
2024-08-20 15:00 - 15:30 (America/New_York)
Taking service calls is such an opportunity to create long lasting relationships with our customers, give a 5 star experience and make sure if it makes sense to cross sell into different lines. So, this week we will show you how we take an everyday service call from that initial interaction to a full review and cross sale. We do this in a way that really helps the customer understand their coverage better and leaves them better protected. You won’t want to miss this week!

Live Role Play Webinar - Lindsey & Miles GRID OFF!!
2024-08-27 15:00 - 15:30
This week we are going to have some fun role playing objections using the GRID with Lindsey and Miles! These two dynamic sales people are experts at overcoming the everyday challenges that prospects throw at them and will be dropping not only their knowledge but their accessible personalities! It’s all about continuous practice to stay sharp! If you are watching this week, be ready to chat about the objections you want to hear so after the show, you are motivated to practice too!!!

Live Role Play Webinar-If you think the leads are bad, you're right - How to win the mental side of leads..
2024-09-03 15:00 - 15:30

Live Role Play Webinar- Vision Planning With Kristin!!
2024-09-10 15:00 - 15:30
As we enter the 4th quarter of the year, it’s the perfect time to reflect on your goals and progress. One thing we know for sure is that change is a constant, and adjusting your plans as needed can keep you on track. In this episode, we’ll evaluate our achievements so far and craft a focused vision for the final quarter that aligns with our year-end goals, helping us stay motivated and strong.

Live Role Play Webinar-OA Sales Managers Share All: How Their Team Members Succeed
2024-09-17 15:00 - 15:30
This week we are going to have our inside and outside sales managers, Ryan & Trevor, come on and host the webinar! They will share some great “day in the life” examples with you from their own experiences as managers, and will give you some awesome tips on how you can be more successful in the role that you are in your agency. Come prepared to take a lot of notes from these guys!!!

Live Role Play Webinar-The PRICE objection!!
2024-09-24 15:00 - 15:30
Let’s face it – how we look at, and think about the price objection can literally make or break our career in insurance sales. This week we will show you a strategy to get “back to the basics” when dealing with this common hesitation. It will be our goal that you leave excited for your prospects to say this to you, as you will have a specific path to work through it!

Live Role Play Webinar- I’ve been with RPOA from the beginning, here are the specific things that have blown up our RESULTS!!
2024-10-01 15:00 - 15:30

Live Role Play Webinar- What our telemarketers say to transfer 20+ prospects a day to us!
2024-10-08 15:00 - 15:30
This week we are going to cover a topic that we’ve had so many recent requests on now that many of us are using telemarketers in our agencies. We chose two of our more recent additions to our telemarketing team so we can show you exactly how we work through things with them. Our Outside Sales manager, Trevor Waskow, will help host this session and share his experience with just how to make the transfer process the most effective so that your team gets the most quoting opportunities they can! Whether your team is using telemarketers or calling the leads themselves, this show is a must watch!

Live Role Play Webinar-"I'm just waiting on a few more quotes - I'll get back to you..."
2024-10-15 15:00 - 15:30
Because this does seem like such a reasonable response, we often have a tough time with this one! In this episode we will focus on a blend of listening to our prospect, yet also pushing to show them a sense of urgency to bind the policy now! Join us on Tuesday to learn a great way to move past the “I’m waiting on a few more quotes” hesitation!!

Live Role Play Webinar- “Just send it to me in an email…”
2024-10-22 15:00 - 15:30
When a prospect says just “send it to me in an email,” it is usually a sign that we did not follow the entire process and that we left something out which is causing them to say this. This week we will learn not only how to respond to this objection, but more importantly – how to prevent it from happening very often!

Live Role Play Webinar- Q & A with Lindsey: How I went from no insurance experience to 100+ sales a month!
2024-10-29 15:00 - 15:30

Live Role Play Webinar-“If you can’t lower my current rate, I’m just going to have to shop you guys…”
2024-11-05 15:00 - 15:30

Live Role Play Webinar- "Why renter's insurance is so much more than just getting our customers a discount on their auto..."
2024-11-12 15:00 - 15:30
Renters insurance…. The policy that can literally be FREE, right? If this is how you are selling renters insurance then you are really going to want to tune into this week’s episode. So often we hear producers leading with the discount they will get by having this policy versus all of the important things that having this coverage can do for our customers! This week we will show you how to talk about renters in a different way so that you will not only get them a discount but all leave them better informed and protected! That’s why we sell insurance right?

Live Role Play Webinar-“I need to talk to my spouse first…”
2024-11-19 15:00 - 15:30
Most sales people will say they feel paralyzed when the prospect says, “I need to talk to my spouse first…” Sometimes it is because we over relate and sell out of our own relationship experience. That is probably why this is the most asked for role play! The good news is that we have some strategies that will get us over feeling uncomfortable with this hesitation and help us sell to our prospects sooner rather than later. Join us this week to find out more!

Live Role Play Webinar-“Call me back after the holidays…”
2024-11-26 15:00 - 15:30
This is the time of year we start to hear this from prospects, “I just don’t have time right now, can you call me back after the holidays?” Join us this week to learn how to open the door and continue the conversation when presented with this pushback so you don’t have your sales impacted by this!

Live Role Play Webinar- How to NOT talk yourself right out of a sale!
2024-12-03 15:00 - 15:30

Live Role Play Webinar- "Just to let you know ahead of time, I'm just in the process of looking at a bunch of quotes right now..." (At the beginning)
2024-12-10 15:00 - 15:30
Let’s face it, it just doesn’t feel good when a prospect starts the conversation out by letting us know they are in the process and basically that there is nothing we will be able to do on this phone call to earn their business. This week we will focus on some different ways of looking at this one, and perhaps getting them to do the same…

Live Role Play Webinar- PRESSURE: The silent sales killer!
2024-12-20 15:00 - 15:30
Pressure is something we all face, but the triggers that create it can vary greatly in sales. The key is recognizing that not all pressure is helpful—some forms of stress can quietly sabotage our performance. So how do we manage stress in our daily sales environment to ensure we’re performing at our best? This week, we’ll explore the different ways pressure shows up in sales and distinguish between the types that motivate us and those that hold us back.

Live Role Play Webinar-“I’ve got your number - I’ll call you when I’m ready…”
2025-01-07 15:00 - 15:30
It’s so frustrating: you invest time reviewing someone’s insurance, have what feels like a productive, engaging conversation, and then—right at the end—they hit you with, “I’ve got your number; I’ll call you when I’m ready.” That one phrase can derail everything, leaving you without a clear next step and losing control of the prospect.
But don’t worry—this week, we’re here to help! We’ll share strategies to keep the momentum going and ensure you make the most out of every conversation. Let’s turn those loose ends into solid opportunities!

Live Role Play Webinar- 2025 Vision Planning!
2025-01-14 15:00 - 15:30
We’re beyond excited for this year’s Vision Planning Session! This is your opportunity to not just plan, but to strategically design the future you envision for 2025!. Come prepared to ignite your passion and clarity as we guide you through creating a powerful roadmap to success.. Together, let’s set the stage for an extraordinary year ahead!

Live Role Play Webinar- Creating a pipeline that will cash out now and in the future!
2025-01-21 15:00 - 15:30
In sales, pipeline management is often overlooked or misunderstood, yet it’s one of the most crucial factors in our success—especially when it comes to engaging with enough prospects. Managing a sales pipeline requires organization, diligent follow-up, and, believe it or not, a strong, positive mindset! This week, we’ll show you how effective pipeline management can transform your approach, helping you start each day with renewed energy and the confidence that your pipeline will deliver results.

Live Role Play Webinar-How to Really, Really, Really ISOLATE the Objection to Close the Sale or Add to Your Pipeline!!!
2025-01-28 15:00 - 15:30
This week is going to be incredibly important—and yes, fun! That’s right, FUN! 🎉 How often do we view handling objections as the “hard work” of sales, rather than an exciting part of the process? Lindsey and I are here to change that mindset. We’re going to show you how to embrace objections and, more importantly, how to identify what’s really holding the customer back from making a decision today. By mastering this, you’ll not only fill your pipeline more effectively but also close more sales! Can’t wait to dive into this with you all—it’s going to be a game-changer!

Live Role Play Webinar-The things we tell ourselves as sales people - how to take care of our mental health!
2025-02-04 15:00 - 15:30
Let’s face it, sales is a game of psychology. We talk to so many people, and we are told to go for “NO” and continue to motivate ourselves and be self-driven to be our best. I’m just going to call it out. This isn’t easy! But… this career is sooooo amazing if we are aware of how we take care of our mental. So, this week we are going to talk about the things we tell ourselves as salespeople and how to take care of ourselves. At the end of Tuesday’s episode, our goal is to give you some strategies to work our way out of the down times so we can be our best on every call.

Live Role Play Webinar-From start to finish: The Auto quote-Part 1
2025-02-11 15:00 - 15:30
While getting the quoting process right is important, what really makes a difference is how you communicate with the prospect along the way. The way that you steer the conversation and engage with them during the quoting process is key to closing the sale. This week, we’ll walk you through how to present car insurance options in a way that’s clear and effective – we like to call it speaking “human.” This will ultimately help you open up the conversation and help your customers make the best choice on their coverage AND boost your chances of making more sales.

Live Role Play Webinar-From start to finish: The Auto quote-Part 2
2025-02-18 15:00 - 15:30

Live Role Play Webinar-Taking the fear out of asking for LIFE Insurance!
2025-02-25 15:00 - 15:30
We all know that if we don’t ask our customers about who they have their life insurance with, we are doing them a disservice. Yet, for some reason, we notice that most P&C producers simply don’t ask. It may be because they feel uncomfortable asking, it may be because it feels like it’s just “one more thing,” or perhaps it just feels too “pushy” to them. Whatever the reason, this week we are going to help you become just a little bit less uncomfortable when asking for life insurance. You won’t want to miss this week’s episode because it will help get you to a higher level when talking to your customers, and most importantly, it will help them become better protected!

Live Role Play Webinar- Rapid Fire Objections with Lindsey!
2025-03-04 15:00 - 15:30

Live Role Play Webinar-Let’s be honest - it’s YOU who’s making it all about price!!
2025-03-11 15:00 - 15:30

Live Role Play Webinar- How to NOT let your prospects push you around!
2025-03-18 15:00 - 15:30

Live Role Play Webinar-Get your GRID on with Lindsey!
2025-03-25 15:00 - 15:30
Who wouldn’t want a First Call Close? I know that every day, our team celebrates their wins with FCCs! The fact is that most of our conversations end in scheduling follow up to close the sale. This week we are going to talk about how the GRID helps you to figure out more effective ways to FCC or schedule follow up depending on what makes the most sense for the prospect. There is a fine line between the two and sometimes if we push too hard we can lose the sale all together. Join us this week to get your GRID on with Lindsey!
