Live Role Play Webinar- Power phrases that can impact your sales and service results!
2024-03-19 15:00 - 15:30 (America/New_York)
We all have those certain phrases that help us win business! This week we will give you some “Power Phrases” that we’ve heard over the years, phrases that will help you make the prospect/customer feel more confident in you and in making a decision on their coverage. You won’t want to miss this episode!

Live Role Play Webinar-Olson Agency remote team panel: Our takeaways from “the visit…”
2024-03-26 15:00 - 15:30
This past week we flew nearly our entire remote team up to work out of the agency for a few days. First of all, it was so nice to see them in person and get to know them better and work with them! They got the chance to work with us, their managers and team members in person. This intentional time gave them a different perspective worth sharing!
In this webinar, we will have a panel discussion with some of the team members who came up and have them share their biggest takeaways from the visit as it relates to their sales and employee retention.

Live Role Play Webinar- Assume your way to success - The power of assumptive selling!!
2024-04-02 15:00 - 15:30

Live Role Play Webinar- PIPELINE: The follow-up call!
2024-04-09 15:00 - 15:30

Live Role Play Webinar- How you can sell 21% of your everyday service calls a new policy!
2024-04-16 15:00 - 15:30
There is so much opportunity in our everyday inbound service calls! For over 25 years I have been a very “in the trenches” agency owner, I love talking to customers! I have tracked my results from the beginning, and can safely say that if this process is followed, you will start turning these calls into opportunities to better protect your customers immediately. In fact, we sell 21% of our incoming service calls a new policy by following this process. Payments, add cars, change cars, address changes, many agencies think of those as time consuming, but my team turns these all into sales every day! You won’t want to miss this one

Live Role Play Webinar-Strategies to help you get out of a sales slump!
2024-04-23 15:00 - 15:30
We are really excited to deliver great content on the show this week on strategies to help you get out of a sales slump! Everyone has a down month from time to time or a “slump…” When this happens, our mental outlook can go down and we get discouraged and just want the month to end so we can start fresh. We will teach you strategies that have been proven to get you up and running and make you charged to stay the course! See you there!

Live Role Play Webinar- Get your GRID on! Live objections practice!!
2024-04-30 15:00 - 15:30
This week we are going to have Lindsey on our team join us as she will help coach producers on the GRID, the objection handling tool that has been as impactful as anything we’ve ever taught our team! As announced last week, we will now do this once a month so that we can all stay sharp on overcoming the hesitations that we all face from our prospects every week. A must see session!

Live Role Play Webinar-“I might not be able to beat your price…”
2024-05-07 15:00 - 15:30
This week on RPOA, we are going to approach the conversation about price in a way that you might not expect, and one that can be very helpful in these times of increasing rates. At the beginning, we are going to come right out and say “I might not be able to beat your price…” in order to open up the coverage conversation, and in some ways, just get them thinking. This is a super fun exercise on being bold and confident, and is something that has proven very effective in our agency. You won’t want to miss it!

Live Role Play Webinar- “I need to think about it…”
2024-05-14 15:00 - 15:30

Live Role Play Webinar- Things NOT to say to make more sales!!
2024-05-21 15:00 - 15:30
Did you know that you can talk yourself right out of a sale? In order to be truly effective at sales we need to be aware of the things to stay away from saying because of how the customer/prospect might perceive you. This week, we will talk about things NOT to say in order to make more sales! You won’t want to miss it!

Live Role Play Webinar-Get your GRID on with Lindsey!!
2024-05-28 15:00 - 15:30

Live Role Play Webinar-“I just want a quote for the cheapest policy you have”
2024-06-04 15:00 - 15:30

Live Role Play Webinar-“No thanks, I already renewed with my current company…”
2024-06-11 15:00 - 15:30
This week we are going to work on a front-end objection that producers tell us they really struggle with – the dreaded “Sorry, I just renewed with my current company…” Rather than looking at this as something that we can’t overcome and something that literally ends the call, we are going to focus this week on getting this particular prospect to see things a bit differently, in the hopes that they will be open to getting a proposal from us and ultimately switching to our agency!

Live Role Play Webinar- “How to truly flush out 'What has you shopping around?”
2024-06-18 15:00 - 15:30

Live Role Play Webinar-Get your GRID on with Lindsey!!
2024-06-25 15:00 - 15:30
This week on The GRID with Lindsey, we are going to discuss why RELATING to our prospects is crucial when overcoming objections. If we focus on relating to the reasons why someone isn’t ready to buy right now, it helps us ask important questions to gain clarification as to what is holding them back. This is what helps the prospect move forward with buying either now or in the future. You won’t want to miss this episode!

Live Role Play Webinar- Let me talk to my current agent first to see what they can do for me…
2024-07-02 15:00 - 15:30
You’ve just given a great presentation to a prospect, uncovering gaps in their coverage, perhaps even saving them some money, yet you are met with “Let me talk to my current agent first to see what they can do for me…” In this show we will give you a great way to turn this into an opportunity and to increase your batting average in closing this business!!

Live Role Play Webinar-"I'll have to see what I'm paying right now first, then I'll call you back..." (Live Transfers)
2024-07-09 15:00 - 15:30
“I’ll have to see what I’m paying right now first, then I’ll call you back…” We are hearing this a lot on calls where it wasn’t consumer initiated like LIVE Transfers. The good news is when we really sat down to analyze this hesitation, it’s not that big of a deal and there is a lot we can do to avoid it from happening all together. We are really excited to share our thoughts and strategies with you on Tuesday at 3 PM Eastern!!!

Live Role Play Webinar-How to stay in control of the conversation when your prospect is “all over the place”
2024-07-16 15:00 - 15:30
I always tell our team to protect their talk time because every minute we are on the phone with a prospect should be impactful and on track. It is easier said than done! Certain prospects have a tendency to derail us at times and it can take our conversations all over the place! This week, we will discuss how to stay in control of the conversation when your prospect is “all over the place” and give you our best tips and tricks! Look forward to seeing you!

Live Role Play Webinar- A day in the life of a top producer!
2024-07-23 15:00 - 15:30
This week we are going to really focus on the “how” behind what top producers do in managing their time, and just what their days look like from start to finish. We have pinpointed 7 areas that we feel contribute to their success. We will go through each one of these in depth and also hear from producers on why they feel they are important and lead to their productivity!

Live Role Play Webinar-Get your GRID on with Lindsey!
2024-07-30 15:00 - 15:30
This week our focus will be to make you a GRID believer! Half the battle in sales is believing that it is possible for you, so we are going to really focus on how as an individual you can make this technique work for you every day when you are faced with “NOT YET.”

Live Role Play Webinar - How to avoid BURNOUT when selling insurance!!
2024-08-06 15:00 - 15:30
Burnout in our industry is one of the top reasons that people end up leaving their career. When our paycheck constantly relies on our sales results that can fluctuate every month, it is absolutely a real thing in sales to have the feeling of being burned out come up. Despite this being so common, we also believe there are so many great ways to prevent it from happening, and that is what we will focus on on Tuesday! Join us for some specific thoughts and tips around avoiding burnout when selling insurance!!

Live Role Play Webinar- Kristin’s Pet Peeves with Customer Service & Sales
2024-08-13 15:00 - 15:30
Oh boy, since Jeremy will be out of the office on Tuesday, I will be doing the show solo!!! We’ve all had bad customer service experiences and interactions with salespeople that make us not only NOT buy, but never go back. Building awareness of things that might make people run in the other direction can be so beneficial to our success! In this webinar, I will give you my top pet peeves that kill a customer service or sales experience and offer fixes that would turn everything around. Can’t wait to hear what you all think!!!

Live Role Play Webinar- From hello to cross sell - the complete customer conversation!
2024-08-20 15:00 - 15:30
Taking service calls is such an opportunity to create long lasting relationships with our customers, give a 5 star experience and make sure if it makes sense to cross sell into different lines. So, this week we will show you how we take an everyday service call from that initial interaction to a full review and cross sale. We do this in a way that really helps the customer understand their coverage better and leaves them better protected. You won’t want to miss this week!

Live Role Play Webinar - Lindsey & Miles GRID OFF!!
2024-08-27 15:00 - 15:30
This week we are going to have some fun role playing objections using the GRID with Lindsey and Miles! These two dynamic sales people are experts at overcoming the everyday challenges that prospects throw at them and will be dropping not only their knowledge but their accessible personalities! It’s all about continuous practice to stay sharp! If you are watching this week, be ready to chat about the objections you want to hear so after the show, you are motivated to practice too!!!

Live Role Play Webinar-If you think the leads are bad, you're right - How to win the mental side of leads..
2024-09-03 15:00 - 15:30

Live Role Play Webinar- Vision Planning With Kristin!!
2024-09-10 15:00 - 15:30
As we enter the 4th quarter of the year, it’s the perfect time to reflect on your goals and progress. One thing we know for sure is that change is a constant, and adjusting your plans as needed can keep you on track. In this episode, we’ll evaluate our achievements so far and craft a focused vision for the final quarter that aligns with our year-end goals, helping us stay motivated and strong.

Live Role Play Webinar-OA Sales Managers Share All: How Their Team Members Succeed
2024-09-17 15:00 - 15:30
This week we are going to have our inside and outside sales managers, Ryan & Trevor, come on and host the webinar! They will share some great “day in the life” examples with you from their own experiences as managers, and will give you some awesome tips on how you can be more successful in the role that you are in your agency. Come prepared to take a lot of notes from these guys!!!

Live Role Play Webinar-The PRICE objection!!
2024-09-24 15:00 - 15:30
Let’s face it – how we look at, and think about the price objection can literally make or break our career in insurance sales. This week we will show you a strategy to get “back to the basics” when dealing with this common hesitation. It will be our goal that you leave excited for your prospects to say this to you, as you will have a specific path to work through it!

Live Role Play Webinar- I’ve been with RPOA from the beginning, here are the specific things that have blown up our RESULTS!!
2024-10-01 15:00 - 15:30

Live Role Play Webinar- What our telemarketers say to transfer 20+ prospects a day to us!
2024-10-08 15:00 - 15:30
This week we are going to cover a topic that we’ve had so many recent requests on now that many of us are using telemarketers in our agencies. We chose two of our more recent additions to our telemarketing team so we can show you exactly how we work through things with them. Our Outside Sales manager, Trevor Waskow, will help host this session and share his experience with just how to make the transfer process the most effective so that your team gets the most quoting opportunities they can! Whether your team is using telemarketers or calling the leads themselves, this show is a must watch!
