Live Role Play Webinar-Taking the uncomfortable out of the asset conversation!
2023-12-19 15:00 - 15:30 (America/New_York)
The asset conversation is crucial if we want to help protect our customers with insurance. I mean, how can we give the RIGHT advice if we don’t know what we are protecting? So often, we hear that this part of the conversation makes sales producers feel uncomfortable because they feel it’s too personal and invasive. This week, we will show you how to get over the “uncomfortable” of the asset conversation to give you the confidence to give the best advice possible!

Live Role Play Webinar-2024 Vision Planning!!
2023-12-26 15:00 - 15:30
This week we will work on planning our vision for the upcoming year. The more specific we are with where we want to go, the more likely we will get there! By the end of this episode, you will be fully prepared to work on your own vision and create one that will have a lasting impact!

Live Role Play Webinar-Daily habits that will turn your job into a career!
2024-01-02 15:00 - 15:30
The reason why one sales producer succeeds in this business and why one doesn’t can often be found in their daily habits – the little things that they focus on doing every single day. This week we are going to focus on some of the habits that we have seen payoff for top producers that we have in our agency, and also in other agencies that we have worked with over the years. Join us on Tuesday to learn some very specific habits that you can implement and that are sure to take your sales to another level!!

Live Role Play Webinar-The Trifecta - Price, Spouse, and Send it to me in an email!!
2024-01-09 15:00 - 15:30
In this episode, we are going to focus on 3 of the most common objections we face in our industry – “The price is too high,” “I need to talk to my spouse,” and “Send it to me in an email.” The participants this week have all watched our individual episodes on these topics and will be offering you their takeaways on what they learned, before then role playing each scenario. Be prepared for an action packed show where you will learn a different way of practicing role play!

Live Role Play Webinar-Your state just took rates - how to not let it impact your sales!
2024-01-16 15:00 - 15:30
In this week’s webinar we are going to focus on something that is impacting so many of us right now – rate increases. As sales people, it’s tough on us when things outside of our control impact our ability to sell, and to earn a great paycheck. We will share some results from our agency as we have had to navigate the largest increases in the last year that we’ve had in the history of the agency. You won’t want to miss this one!!!

Live Role Play Webinar-The Do’s and Don’ts of Presenting Price!
2024-01-23 15:00 - 15:30
Presenting price is the grand finale of the sales process and one that most people fear because we aren’t sure the prospect will buy until they say “yes” to the price. This week, we will learn what to do and what not to do when presenting the price at the end of the coverage conversation. If you use what we talk about in this episode, your confidence in presenting price will increase as well as your close ratio!

Live Role Play Webinar-The “when, why, and how” behind leaving effective voicemails
2024-01-30 15:00 - 15:30
There are so many different schools of thought on voice mails. To leave them, not to leave them, keep it short, leave all the details, so many thoughts on this topic! We have a philosophy that has worked great for our agency and can’t wait to share it with you on Tuesday!

Live Role Play Webinar- The art of working LIVE TRANSFERS!!
2024-02-06 15:00 - 15:30
So many of us are now working live transfers, as they are a great way to grow our business! The way that we answer these calls, and the process that we use to keep them on the phone and successfully go through an entire quote, makes all the difference in your effectiveness of closing these. Join us on Tuesday where we will share what has made this the process that yields the most sales of anything we do in our agency.

Live Role Play Webinar- "I just wanted a quote online - why are so many of you guys calling me?"
2024-02-13 15:00 - 15:30
When working leads it can be frustrating to hear that we are not the first agent that our prospect has talked to. Calling on internet leads in general is hard work, so to have to convince a lead that you paid for to “allow” you to give them a quote can be defeating. In this episode we will focus on a way to really show your prospect that you are “different,” and worth talking to!

Live Role Play Webinar-Olson Agency team rapid fire objection handling! (The GRID)
2024-02-27 15:00 - 15:30
Most people would agree that once you get the sales process down, working on overcoming objections never ends. That’s why, at the Olson Agency, we practice “The GRID,” a formula that helps us truly solve for the reason why prospects are hesitating to buy. This week, we will have some of our team members come on and show us how they practice rapid fire objections with the GRID formula. Be ready for the way you thought of handling objections to change and your world of opportunity to close sales to begin!

Live Role Play Webinar- How to handle the recent spike in upset customers!
2024-03-05 15:00 - 15:30
I think we would all agree that our industry has had a lot of changes that has caused a spike in upset customers recently. When this happens, we need to keep calm and carry on and that is not always easy when we get blamed for things out of our control. This week will focus on some strategies that will make taking these calls more manageable as we get through these challenging times.

Live Role Play Webinar-You guys aren’t competitive - I’m paying less than that where I’m at now…”
2024-03-12 15:00 - 15:30
As much as we try to get away from price by following the process, prospects will often circle back to the amount that they are paying now and use that comparison as the only factor that will determine if they will buy from you or not. This week we are going to focus on how to respond to a prospect when they tell you that you are more than they are paying on their current policy. We will talk through the psychology of this subject and share a strategy that will help us be more effective at dealing with this hesitation. You won’t want to miss this Tuesday’s episode!

Live Role Play Webinar- Power phrases that can impact your sales and service results!
2024-03-19 15:00 - 15:30
We all have those certain phrases that help us win business! This week we will give you some “Power Phrases” that we’ve heard over the years, phrases that will help you make the prospect/customer feel more confident in you and in making a decision on their coverage. You won’t want to miss this episode!

Live Role Play Webinar-Olson Agency remote team panel: Our takeaways from “the visit…”
2024-03-26 15:00 - 15:30
This past week we flew nearly our entire remote team up to work out of the agency for a few days. First of all, it was so nice to see them in person and get to know them better and work with them! They got the chance to work with us, their managers and team members in person. This intentional time gave them a different perspective worth sharing!
In this webinar, we will have a panel discussion with some of the team members who came up and have them share their biggest takeaways from the visit as it relates to their sales and employee retention.

Live Role Play Webinar- Assume your way to success - The power of assumptive selling!!
2024-04-02 15:00 - 15:30

Live Role Play Webinar- PIPELINE: The follow-up call!
2024-04-09 15:00 - 15:30

Live Role Play Webinar- How you can sell 21% of your everyday service calls a new policy!
2024-04-16 15:00 - 15:30
There is so much opportunity in our everyday inbound service calls! For over 25 years I have been a very “in the trenches” agency owner, I love talking to customers! I have tracked my results from the beginning, and can safely say that if this process is followed, you will start turning these calls into opportunities to better protect your customers immediately. In fact, we sell 21% of our incoming service calls a new policy by following this process. Payments, add cars, change cars, address changes, many agencies think of those as time consuming, but my team turns these all into sales every day! You won’t want to miss this one

Live Role Play Webinar-Strategies to help you get out of a sales slump!
2024-04-23 15:00 - 15:30
We are really excited to deliver great content on the show this week on strategies to help you get out of a sales slump! Everyone has a down month from time to time or a “slump…” When this happens, our mental outlook can go down and we get discouraged and just want the month to end so we can start fresh. We will teach you strategies that have been proven to get you up and running and make you charged to stay the course! See you there!

Live Role Play Webinar- Get your GRID on! Live objections practice!!
2024-04-30 15:00 - 15:30
This week we are going to have Lindsey on our team join us as she will help coach producers on the GRID, the objection handling tool that has been as impactful as anything we’ve ever taught our team! As announced last week, we will now do this once a month so that we can all stay sharp on overcoming the hesitations that we all face from our prospects every week. A must see session!

Live Role Play Webinar-“I might not be able to beat your price…”
2024-05-07 15:00 - 15:30
This week on RPOA, we are going to approach the conversation about price in a way that you might not expect, and one that can be very helpful in these times of increasing rates. At the beginning, we are going to come right out and say “I might not be able to beat your price…” in order to open up the coverage conversation, and in some ways, just get them thinking. This is a super fun exercise on being bold and confident, and is something that has proven very effective in our agency. You won’t want to miss it!

Live Role Play Webinar- “I need to think about it…”
2024-05-14 15:00 - 15:30

Live Role Play Webinar- Things NOT to say to make more sales!!
2024-05-21 15:00 - 15:30
Did you know that you can talk yourself right out of a sale? In order to be truly effective at sales we need to be aware of the things to stay away from saying because of how the customer/prospect might perceive you. This week, we will talk about things NOT to say in order to make more sales! You won’t want to miss it!

Live Role Play Webinar-Get your GRID on with Lindsey!!
2024-05-28 15:00 - 15:30

Live Role Play Webinar-“I just want a quote for the cheapest policy you have”
2024-06-04 15:00 - 15:30

Live Role Play Webinar-“No thanks, I already renewed with my current company…”
2024-06-11 15:00 - 15:30
This week we are going to work on a front-end objection that producers tell us they really struggle with – the dreaded “Sorry, I just renewed with my current company…” Rather than looking at this as something that we can’t overcome and something that literally ends the call, we are going to focus this week on getting this particular prospect to see things a bit differently, in the hopes that they will be open to getting a proposal from us and ultimately switching to our agency!

Live Role Play Webinar- “How to truly flush out 'What has you shopping around?”
2024-06-18 15:00 - 15:30

Live Role Play Webinar-Get your GRID on with Lindsey!!
2024-06-25 15:00 - 15:30
This week on The GRID with Lindsey, we are going to discuss why RELATING to our prospects is crucial when overcoming objections. If we focus on relating to the reasons why someone isn’t ready to buy right now, it helps us ask important questions to gain clarification as to what is holding them back. This is what helps the prospect move forward with buying either now or in the future. You won’t want to miss this episode!

Live Role Play Webinar- Let me talk to my current agent first to see what they can do for me…
2024-07-02 15:00 - 15:30
You’ve just given a great presentation to a prospect, uncovering gaps in their coverage, perhaps even saving them some money, yet you are met with “Let me talk to my current agent first to see what they can do for me…” In this show we will give you a great way to turn this into an opportunity and to increase your batting average in closing this business!!

Live Role Play Webinar-"I'll have to see what I'm paying right now first, then I'll call you back..." (Live Transfers)
2024-07-09 15:00 - 15:30
“I’ll have to see what I’m paying right now first, then I’ll call you back…” We are hearing this a lot on calls where it wasn’t consumer initiated like LIVE Transfers. The good news is when we really sat down to analyze this hesitation, it’s not that big of a deal and there is a lot we can do to avoid it from happening all together. We are really excited to share our thoughts and strategies with you on Tuesday at 3 PM Eastern!!!

Live Role Play Webinar-How to stay in control of the conversation when your prospect is “all over the place”
2024-07-16 15:00 - 15:30
I always tell our team to protect their talk time because every minute we are on the phone with a prospect should be impactful and on track. It is easier said than done! Certain prospects have a tendency to derail us at times and it can take our conversations all over the place! This week, we will discuss how to stay in control of the conversation when your prospect is “all over the place” and give you our best tips and tricks! Look forward to seeing you!
