Live Role Play Webinar - OA team member panel Unplugged!
2023-09-26 15:00 - 15:30 (America/New_York)
This week we have something special planned for you! We have invited 8 of our very own team members, all who have a very special niche, or skill, that they will share with you. We are going to just open this up to viewers to ask what is on your mind – so come with questions. Whether you want to hear them role play something or simply explain how they are successful, this session can be whatever you want it to be. You won’t want to miss this one!

Live Role Play Webinar - “I already went with another company…”
2023-10-03 15:00 - 15:30
Many would say this is one of the most difficult objections to overcome, the dreaded “I’ve already signed up with another company…” Rather than looking at this as a hard STOP, tune in to this episode to learn how to make this a fun opportunity to really show your prospect what you’ve got!

Live Role Play Webinar - "I haven't had time to look at the quote you sent over yet..."
2023-10-10 15:00 - 15:30
It happens every day! We are just following up on a proposal that was sent, and our prospect says, “I haven’t had a chance to look at the quote yet. I’ll call you back when I’m ready….” A lot of times, we have nowhere to go with these types of calls if we don’t set it up right, and that set begins way before you make the call. We can’t wait to talk about this topic this week and give you a strategy to help the prospect want to stay on the phone with you and close the business now rather than later! See you Tuesday at 3 PM Eastern!

Live Role Play Webinar - “You guys aren’t even in the ballpark…”
2023-10-17 15:00 - 15:30
This week, we are going to work through an objection that is becoming more common as companies take rate increases. This is one that can literally stop us in our tracks and lead to us giving up on this prospect. On Tuesday, we will focus on a different approach to this objection and a way to keep the quoting opportunity alive.

Live Role Play Webinar - The art of being genuinely CURIOUS to open up the conversation!
2023-10-24 15:00 - 15:30
Being curious helps us get to know our prospects better so we can solve the full picture. It also helps us recommend the right coverage and have the right solution. More often than not, we still have questions for our prospects and customers that we just don’t ask because we assume their insurance story. This week we will teach you how to look at prospects as individuals, NOT dollar signs, and how to get your CURIOUS on to close more sales!

Live Role Play Webinar-A Sales Panel: 'You need to use this RPOA tactic - I promise it will change everything!'
2023-10-31 15:00 - 15:30
This week, we will have a panel of top sales producers come on and share very specific tactics that they have learned from RPOA that have had an enormous impact on their results. They will all have 1-2 minutes to “sell” the audience on why their tactic is the best thing ever, and then they will walk through exactly how they have used it to get these results. You won’t want to miss this one!

Live Role Play Webinar - The art of getting off the phone with the WRONG prospects!!
2023-11-07 15:00 - 15:30
As producers, our time is one of our most valuable things. This week, we are going to focus on how to be protective of your time by knowing how to NOT spend time with the wrong prospects. Just as we must be good at talking to the correct prospects, it is crucial that we also know how to avoid entering into long conversations with prospects who are never going to move over to being your customers. Join us on Tuesday to learn some specific tips that will give you more time back in your days!

Live Role Play Webinar - Let's Be Honest... It's YOU Making it All About Price!
2023-11-14 15:00 - 15:30
In listening to thousands and thousands of calls, there is something that we have noticed – so often, it is actually US who makes it all about price! From the beginning of the call until the end, we are using phrases that tell our consumer that we think price is the most important thing, and we are using phrases that actually lead to us getting the price objection at the end. This week, we will share with you some specific examples of this in many parts of our conversations, and we will show you how to change your mindset around this and start using more effective word choices!

Live Role Play Webinar-Call me back after the holidays…
2023-11-21 15:00 - 15:30
This is the time of year we start to hear this from prospects, “I just don’t have time right now. Can you call me back after the holidays?” Join us this week to learn how to open the door and continue the conversation when presented with this hesitation. We have a way of helping the prospect enjoy the holiday rush and have the peace of mind to know they are protected now!

Live Role Play Webinar-"Are you going to raise my rates the first time I renew just like XYZ Company just did?"
2023-11-28 15:00 - 15:30

Live Role Play Webinar -How to call back a LIVE transfer when they're no longer LIVE…
2023-12-05 15:00 - 15:30
While LIVE transfers are designed to be answered as they come in, there are definitely times when it is impossible to do so. We might be doing other quotes, multiple transfers might come in at the same time, or perhaps we have a customer walk into the office. Whatever the reason, it is crucial that we have a process to call these valuable leads back, but in a way that will lead to them still being excited and willing to have you go through a proposal with them. Tune in this week, and we will share a very effective process that we use every day in our agency – one that results in a lot of sales for our producers!!

Live Role Play Webinar-How to sell Umbrella policies!!
2023-12-12 15:00 - 15:30
One of the most important policies you can offer a customer, we often overcomplicate the umbrella “presentation.” Join us this week to learn a very simple yet effective way to make sure you are offering this to your prospects and customers every time!

Live Role Play Webinar-Taking the uncomfortable out of the asset conversation!
2023-12-19 15:00 - 15:30
The asset conversation is crucial if we want to help protect our customers with insurance. I mean, how can we give the RIGHT advice if we don’t know what we are protecting? So often, we hear that this part of the conversation makes sales producers feel uncomfortable because they feel it’s too personal and invasive. This week, we will show you how to get over the “uncomfortable” of the asset conversation to give you the confidence to give the best advice possible!

Live Role Play Webinar-2024 Vision Planning!!
2023-12-26 15:00 - 15:30
This week we will work on planning our vision for the upcoming year. The more specific we are with where we want to go, the more likely we will get there! By the end of this episode, you will be fully prepared to work on your own vision and create one that will have a lasting impact!

Live Role Play Webinar-Daily habits that will turn your job into a career!
2024-01-02 15:00 - 15:30
The reason why one sales producer succeeds in this business and why one doesn’t can often be found in their daily habits – the little things that they focus on doing every single day. This week we are going to focus on some of the habits that we have seen payoff for top producers that we have in our agency, and also in other agencies that we have worked with over the years. Join us on Tuesday to learn some very specific habits that you can implement and that are sure to take your sales to another level!!

Live Role Play Webinar-The Trifecta - Price, Spouse, and Send it to me in an email!!
2024-01-09 15:00 - 15:30
In this episode, we are going to focus on 3 of the most common objections we face in our industry – “The price is too high,” “I need to talk to my spouse,” and “Send it to me in an email.” The participants this week have all watched our individual episodes on these topics and will be offering you their takeaways on what they learned, before then role playing each scenario. Be prepared for an action packed show where you will learn a different way of practicing role play!

Live Role Play Webinar-Your state just took rates - how to not let it impact your sales!
2024-01-16 15:00 - 15:30
In this week’s webinar we are going to focus on something that is impacting so many of us right now – rate increases. As sales people, it’s tough on us when things outside of our control impact our ability to sell, and to earn a great paycheck. We will share some results from our agency as we have had to navigate the largest increases in the last year that we’ve had in the history of the agency. You won’t want to miss this one!!!

Live Role Play Webinar-The Do’s and Don’ts of Presenting Price!
2024-01-23 15:00 - 15:30
Presenting price is the grand finale of the sales process and one that most people fear because we aren’t sure the prospect will buy until they say “yes” to the price. This week, we will learn what to do and what not to do when presenting the price at the end of the coverage conversation. If you use what we talk about in this episode, your confidence in presenting price will increase as well as your close ratio!

Live Role Play Webinar-The “when, why, and how” behind leaving effective voicemails
2024-01-30 15:00 - 15:30
There are so many different schools of thought on voice mails. To leave them, not to leave them, keep it short, leave all the details, so many thoughts on this topic! We have a philosophy that has worked great for our agency and can’t wait to share it with you on Tuesday!

Live Role Play Webinar- The art of working LIVE TRANSFERS!!
2024-02-06 15:00 - 15:30
So many of us are now working live transfers, as they are a great way to grow our business! The way that we answer these calls, and the process that we use to keep them on the phone and successfully go through an entire quote, makes all the difference in your effectiveness of closing these. Join us on Tuesday where we will share what has made this the process that yields the most sales of anything we do in our agency.

Live Role Play Webinar- "I just wanted a quote online - why are so many of you guys calling me?"
2024-02-13 15:00 - 15:30
When working leads it can be frustrating to hear that we are not the first agent that our prospect has talked to. Calling on internet leads in general is hard work, so to have to convince a lead that you paid for to “allow” you to give them a quote can be defeating. In this episode we will focus on a way to really show your prospect that you are “different,” and worth talking to!

Live Role Play Webinar-Olson Agency team rapid fire objection handling! (The GRID)
2024-02-27 15:00 - 15:30
Most people would agree that once you get the sales process down, working on overcoming objections never ends. That’s why, at the Olson Agency, we practice “The GRID,” a formula that helps us truly solve for the reason why prospects are hesitating to buy. This week, we will have some of our team members come on and show us how they practice rapid fire objections with the GRID formula. Be ready for the way you thought of handling objections to change and your world of opportunity to close sales to begin!

Live Role Play Webinar- How to handle the recent spike in upset customers!
2024-03-05 15:00 - 15:30
I think we would all agree that our industry has had a lot of changes that has caused a spike in upset customers recently. When this happens, we need to keep calm and carry on and that is not always easy when we get blamed for things out of our control. This week will focus on some strategies that will make taking these calls more manageable as we get through these challenging times.

Live Role Play Webinar-You guys aren’t competitive - I’m paying less than that where I’m at now…”
2024-03-12 15:00 - 15:30
As much as we try to get away from price by following the process, prospects will often circle back to the amount that they are paying now and use that comparison as the only factor that will determine if they will buy from you or not. This week we are going to focus on how to respond to a prospect when they tell you that you are more than they are paying on their current policy. We will talk through the psychology of this subject and share a strategy that will help us be more effective at dealing with this hesitation. You won’t want to miss this Tuesday’s episode!

Live Role Play Webinar- Power phrases that can impact your sales and service results!
2024-03-19 15:00 - 15:30
We all have those certain phrases that help us win business! This week we will give you some “Power Phrases” that we’ve heard over the years, phrases that will help you make the prospect/customer feel more confident in you and in making a decision on their coverage. You won’t want to miss this episode!

Live Role Play Webinar-Olson Agency remote team panel: Our takeaways from “the visit…”
2024-03-26 15:00 - 15:30
This past week we flew nearly our entire remote team up to work out of the agency for a few days. First of all, it was so nice to see them in person and get to know them better and work with them! They got the chance to work with us, their managers and team members in person. This intentional time gave them a different perspective worth sharing!
In this webinar, we will have a panel discussion with some of the team members who came up and have them share their biggest takeaways from the visit as it relates to their sales and employee retention.

Live Role Play Webinar- Assume your way to success - The power of assumptive selling!!
2024-04-02 15:00 - 15:30

Live Role Play Webinar- PIPELINE: The follow-up call!
2024-04-09 15:00 - 15:30

Live Role Play Webinar- How you can sell 21% of your everyday service calls a new policy!
2024-04-16 15:00 - 15:30
There is so much opportunity in our everyday inbound service calls! For over 25 years I have been a very “in the trenches” agency owner, I love talking to customers! I have tracked my results from the beginning, and can safely say that if this process is followed, you will start turning these calls into opportunities to better protect your customers immediately. In fact, we sell 21% of our incoming service calls a new policy by following this process. Payments, add cars, change cars, address changes, many agencies think of those as time consuming, but my team turns these all into sales every day! You won’t want to miss this one

Live Role Play Webinar-Strategies to help you get out of a sales slump!
2024-04-23 15:00 - 15:30
We are really excited to deliver great content on the show this week on strategies to help you get out of a sales slump! Everyone has a down month from time to time or a “slump…” When this happens, our mental outlook can go down and we get discouraged and just want the month to end so we can start fresh. We will teach you strategies that have been proven to get you up and running and make you charged to stay the course! See you there!
