Live Role Play Webinar-How to politely poke holes in the competition
2023-06-27 15:00 - 15:30 (America/New_York)
We all know just how important it is to highlight the benefits that we offer to our prospects, and specifically the ones that will differentiate us from the competition. How we do this can definitely help us close the sale if done right, but it can also backfire if done in a way that makes you come off as not so professional. This week we will focus on many different scenarios where we can “politely” poke holes in what you offer compared to your competition – all with the goal of improving your odds of binding the business!!

Live Role Play Webinar-Olson Agency LIVE GRID practice!!
2023-07-11 15:00 - 15:30
This week we are going to stream a LIVE practice session from our own team. As producers, it is crucial that we are open to coaching, that we know how to be coached and what it sounds like, and that we implement the suggestions that we are given. In this session producers will learn how to work through the grid, and sales managers and owners will learn some great coaching techniques that can help when you are working with your team!

Live Role Play Webinar-Why did my rates go up?
2023-07-18 15:00 - 15:30
This week we are going to work on a call that many of us dread taking and one that is especially prevalent right now in our industry – “Why did my rates go up?” We are going to really focus on how as producers, we can stay positive when presented with this question and, more importantly, how we can leave the customer feeling heard. The end goal of this call should be that the customer feels confident with their policy and that they do not feel like they need to immediately go shop around.

Live Role Play Webinar-Jeremy & Kristin talk “Why Activity is EVERYTHING in sales!!!”
2023-07-25 15:00 - 15:30
We are always finding that people want to unlock the secret cure to how to be as successful as they can and should be in sales. Some people think it’s talent that makes them successful. Some think it’s hard work, and others think it’s being smart. Well, we do know one thing for sure without a doubt, activity is everything if you are going to be successful in sales! This week we will unlock the specifics around why and how you can increase your performance with the right kind of activities that WILL boost your sales!

Live Role Play Webinar-From Hello to BIND revisited!
2023-08-01 15:00 - 15:30
This week we are going to revisit one of our most popular episodes ever, where we are going to let you hear what a quote sounds like “from hello to bind.” We will have one of our producers role play, uninterrupted, an entire quote, literally from the time a lead answers the phone all the way through asking for money to bind the business! This is a show that has helped hundreds of producers around the country improve the “flow” of their quote, so you are not going to want to miss this one!!!

Live Role Play Webinar-"I just decided to stay where I'm at - I'm good..."
2023-08-08 15:00 - 15:30
Ummm, excuse me, “We paid for this lead!” I think this is what most of us want to say when we call a new lead, and they say, “I just decided to stay where I’m at. I’m good…” This week will be breaking down the psychology of why a prospect would say this when they are the ones who filled out a form to be called. We will also give you all a talk path that will open up the opportunity to quote the prospect in this situation!

Live Role Play Webinar - Let’s get CREATIVE to get more quotes!!!
2023-08-15 15:00 - 15:30
The easiest way to predict our success in sales is to make sure we are getting the right number of “at-bats” needed to get us there. Increasing your quote volume is a way to guarantee that you will make more sales. In this episode, we will focus on exactly that – creating specific strategies to make sure you are doing enough quotes to meet the expectations of your agency and of yourself!

Live Role Play Webinar - Different tactics for different times - how to sell in today’s environment!
2023-08-22 15:00 - 15:30
Things change. People change. Our environment changes. If we are going to reach our true potential, it is crucial that we pay attention to what is happening around us and that we listen closely to the cues that our prospects give us as to what type of consumer they are. Join us this week to learn some different tactics that can help you close more business in the current environment!

Live Role Play Webinar-I’m a current customer, and I was just calling to cancel my policies…
2023-08-29 15:00 - 15:30
It’s never a fun call to take, when someone says, “I want to cancel my policies with your agency.” Our immediate response is going to be everything with this one! This week we will focus on a process that will help you extend these conversations and take them to a place where your customer will be more open to staying with your agency – which is always the goal. Tune in Tuesday to find out how to turn these calls from confrontational into solidifying the relationship with our customers!

Live Role Play Webinar - Why quoting “apples to apples” never works!
2023-09-05 15:00 - 15:30
We are definitely hearing it more these days that people want an “apples to apples” quote. We also have always known and still know that there is no such thing as apples to apples because every company has different features and benefits. The trick is keeping our wits about us and helping to shift the mindset of the prospect so that we can give them an accurate quote that will benefit them. Tune in Tuesday for our tips and advice on this very popular topic!

Live Role Play Webinar 200th Episode - “I’m not interested…”
2023-09-12 15:00 - 15:30
This week we know you will be very interested in finding out why people say “I’m not interested.”
In this episode we will dissect the WHY behind this objection and give you some new tools to be more effective at overcoming it.

Live Role Play Webinar - The Active Listening Game!
2023-09-19 15:00 - 15:30
Being better at listening helps us to do 3 things: Understand, Connect, and get to a YES! When we listen to our prospects or customers, they are a lot more likely to listen to us. On Tuesday we are going to work on listening for not only what is being said, but also what’s not being said! Join us to increase your ability to truly respond to what you hear versus what you think you “should” say!

Live Role Play Webinar - OA team member panel Unplugged!
2023-09-26 15:00 - 15:30
This week we have something special planned for you! We have invited 8 of our very own team members, all who have a very special niche, or skill, that they will share with you. We are going to just open this up to viewers to ask what is on your mind – so come with questions. Whether you want to hear them role play something or simply explain how they are successful, this session can be whatever you want it to be. You won’t want to miss this one!

Live Role Play Webinar - “I already went with another company…”
2023-10-03 15:00 - 15:30
Many would say this is one of the most difficult objections to overcome, the dreaded “I’ve already signed up with another company…” Rather than looking at this as a hard STOP, tune in to this episode to learn how to make this a fun opportunity to really show your prospect what you’ve got!

Live Role Play Webinar - "I haven't had time to look at the quote you sent over yet..."
2023-10-10 15:00 - 15:30
It happens every day! We are just following up on a proposal that was sent, and our prospect says, “I haven’t had a chance to look at the quote yet. I’ll call you back when I’m ready….” A lot of times, we have nowhere to go with these types of calls if we don’t set it up right, and that set begins way before you make the call. We can’t wait to talk about this topic this week and give you a strategy to help the prospect want to stay on the phone with you and close the business now rather than later! See you Tuesday at 3 PM Eastern!

Live Role Play Webinar - “You guys aren’t even in the ballpark…”
2023-10-17 15:00 - 15:30
This week, we are going to work through an objection that is becoming more common as companies take rate increases. This is one that can literally stop us in our tracks and lead to us giving up on this prospect. On Tuesday, we will focus on a different approach to this objection and a way to keep the quoting opportunity alive.

Live Role Play Webinar - The art of being genuinely CURIOUS to open up the conversation!
2023-10-24 15:00 - 15:30
Being curious helps us get to know our prospects better so we can solve the full picture. It also helps us recommend the right coverage and have the right solution. More often than not, we still have questions for our prospects and customers that we just don’t ask because we assume their insurance story. This week we will teach you how to look at prospects as individuals, NOT dollar signs, and how to get your CURIOUS on to close more sales!

Live Role Play Webinar-A Sales Panel: 'You need to use this RPOA tactic - I promise it will change everything!'
2023-10-31 15:00 - 15:30
This week, we will have a panel of top sales producers come on and share very specific tactics that they have learned from RPOA that have had an enormous impact on their results. They will all have 1-2 minutes to “sell” the audience on why their tactic is the best thing ever, and then they will walk through exactly how they have used it to get these results. You won’t want to miss this one!

Live Role Play Webinar - The art of getting off the phone with the WRONG prospects!!
2023-11-07 15:00 - 15:30
As producers, our time is one of our most valuable things. This week, we are going to focus on how to be protective of your time by knowing how to NOT spend time with the wrong prospects. Just as we must be good at talking to the correct prospects, it is crucial that we also know how to avoid entering into long conversations with prospects who are never going to move over to being your customers. Join us on Tuesday to learn some specific tips that will give you more time back in your days!

Live Role Play Webinar - Let's Be Honest... It's YOU Making it All About Price!
2023-11-14 15:00 - 15:30
In listening to thousands and thousands of calls, there is something that we have noticed – so often, it is actually US who makes it all about price! From the beginning of the call until the end, we are using phrases that tell our consumer that we think price is the most important thing, and we are using phrases that actually lead to us getting the price objection at the end. This week, we will share with you some specific examples of this in many parts of our conversations, and we will show you how to change your mindset around this and start using more effective word choices!

Live Role Play Webinar-Call me back after the holidays…
2023-11-21 15:00 - 15:30
This is the time of year we start to hear this from prospects, “I just don’t have time right now. Can you call me back after the holidays?” Join us this week to learn how to open the door and continue the conversation when presented with this hesitation. We have a way of helping the prospect enjoy the holiday rush and have the peace of mind to know they are protected now!

Live Role Play Webinar-"Are you going to raise my rates the first time I renew just like XYZ Company just did?"
2023-11-28 15:00 - 15:30

Live Role Play Webinar -How to call back a LIVE transfer when they're no longer LIVE…
2023-12-05 15:00 - 15:30
While LIVE transfers are designed to be answered as they come in, there are definitely times when it is impossible to do so. We might be doing other quotes, multiple transfers might come in at the same time, or perhaps we have a customer walk into the office. Whatever the reason, it is crucial that we have a process to call these valuable leads back, but in a way that will lead to them still being excited and willing to have you go through a proposal with them. Tune in this week, and we will share a very effective process that we use every day in our agency – one that results in a lot of sales for our producers!!

Live Role Play Webinar-How to sell Umbrella policies!!
2023-12-12 15:00 - 15:30
One of the most important policies you can offer a customer, we often overcomplicate the umbrella “presentation.” Join us this week to learn a very simple yet effective way to make sure you are offering this to your prospects and customers every time!

Live Role Play Webinar-Taking the uncomfortable out of the asset conversation!
2023-12-19 15:00 - 15:30
The asset conversation is crucial if we want to help protect our customers with insurance. I mean, how can we give the RIGHT advice if we don’t know what we are protecting? So often, we hear that this part of the conversation makes sales producers feel uncomfortable because they feel it’s too personal and invasive. This week, we will show you how to get over the “uncomfortable” of the asset conversation to give you the confidence to give the best advice possible!

Live Role Play Webinar-2024 Vision Planning!!
2023-12-26 15:00 - 15:30
This week we will work on planning our vision for the upcoming year. The more specific we are with where we want to go, the more likely we will get there! By the end of this episode, you will be fully prepared to work on your own vision and create one that will have a lasting impact!

Live Role Play Webinar-Daily habits that will turn your job into a career!
2024-01-02 15:00 - 15:30
The reason why one sales producer succeeds in this business and why one doesn’t can often be found in their daily habits – the little things that they focus on doing every single day. This week we are going to focus on some of the habits that we have seen payoff for top producers that we have in our agency, and also in other agencies that we have worked with over the years. Join us on Tuesday to learn some very specific habits that you can implement and that are sure to take your sales to another level!!

Live Role Play Webinar-The Trifecta - Price, Spouse, and Send it to me in an email!!
2024-01-09 15:00 - 15:30
In this episode, we are going to focus on 3 of the most common objections we face in our industry – “The price is too high,” “I need to talk to my spouse,” and “Send it to me in an email.” The participants this week have all watched our individual episodes on these topics and will be offering you their takeaways on what they learned, before then role playing each scenario. Be prepared for an action packed show where you will learn a different way of practicing role play!

Live Role Play Webinar-Your state just took rates - how to not let it impact your sales!
2024-01-16 15:00 - 15:30
In this week’s webinar we are going to focus on something that is impacting so many of us right now – rate increases. As sales people, it’s tough on us when things outside of our control impact our ability to sell, and to earn a great paycheck. We will share some results from our agency as we have had to navigate the largest increases in the last year that we’ve had in the history of the agency. You won’t want to miss this one!!!

Live Role Play Webinar-The Do’s and Don’ts of Presenting Price!
2024-01-23 15:00 - 15:30
Presenting price is the grand finale of the sales process and one that most people fear because we aren’t sure the prospect will buy until they say “yes” to the price. This week, we will learn what to do and what not to do when presenting the price at the end of the coverage conversation. If you use what we talk about in this episode, your confidence in presenting price will increase as well as your close ratio!
