RPOA Events Calendar

Live Role Play Webinar-“No thanks, I already renewed with my current company…”
2024-06-11 15:00 - 15:30 (America/New_York)
This week we are going to work on a front-end objection that producers tell us they really struggle with – the dreaded “Sorry, I just renewed with my current company…” Rather than looking at this as something that we can’t overcome and something that literally ends the call, we are going to focus this week on getting this particular prospect to see things a bit differently, in the hopes that they will be open to getting a proposal from us and ultimately switching to our agency!

Live Role Play Webinar- “How to truly flush out 'What has you shopping around?”
2024-06-18 15:00 - 15:30

Live Role Play Webinar-Get your GRID on with Lindsey!!
2024-06-25 15:00 - 15:30
This week on The GRID with Lindsey, we are going to discuss why RELATING to our prospects is crucial when overcoming objections. If we focus on relating to the reasons why someone isn’t ready to buy right now, it helps us ask important questions to gain clarification as to what is holding them back. This is what helps the prospect move forward with buying either now or in the future. You won’t want to miss this episode!

Live Role Play Webinar- Let me talk to my current agent first to see what they can do for me…
2024-07-02 15:00 - 15:30
You’ve just given a great presentation to a prospect, uncovering gaps in their coverage, perhaps even saving them some money, yet you are met with “Let me talk to my current agent first to see what they can do for me…” In this show we will give you a great way to turn this into an opportunity and to increase your batting average in closing this business!!

Live Role Play Webinar-"I'll have to see what I'm paying right now first, then I'll call you back..." (Live Transfers)
2024-07-09 15:00 - 15:30
“I’ll have to see what I’m paying right now first, then I’ll call you back…” We are hearing this a lot on calls where it wasn’t consumer initiated like LIVE Transfers. The good news is when we really sat down to analyze this hesitation, it’s not that big of a deal and there is a lot we can do to avoid it from happening all together. We are really excited to share our thoughts and strategies with you on Tuesday at 3 PM Eastern!!!

Live Role Play Webinar-How to stay in control of the conversation when your prospect is “all over the place”
2024-07-16 15:00 - 15:30
I always tell our team to protect their talk time because every minute we are on the phone with a prospect should be impactful and on track. It is easier said than done! Certain prospects have a tendency to derail us at times and it can take our conversations all over the place! This week, we will discuss how to stay in control of the conversation when your prospect is “all over the place” and give you our best tips and tricks! Look forward to seeing you!

Live Role Play Webinar- A day in the life of a top producer!
2024-07-23 15:00 - 15:30
This week we are going to really focus on the “how” behind what top producers do in managing their time, and just what their days look like from start to finish. We have pinpointed 7 areas that we feel contribute to their success. We will go through each one of these in depth and also hear from producers on why they feel they are important and lead to their productivity!

Live Role Play Webinar-Get your GRID on with Lindsey!
2024-07-30 15:00 - 15:30
This week our focus will be to make you a GRID believer! Half the battle in sales is believing that it is possible for you, so we are going to really focus on how as an individual you can make this technique work for you every day when you are faced with “NOT YET.”

Live Role Play Webinar - How to avoid BURNOUT when selling insurance!!
2024-08-06 15:00 - 15:30
Burnout in our industry is one of the top reasons that people end up leaving their career. When our paycheck constantly relies on our sales results that can fluctuate every month, it is absolutely a real thing in sales to have the feeling of being burned out come up. Despite this being so common, we also believe there are so many great ways to prevent it from happening, and that is what we will focus on on Tuesday! Join us for some specific thoughts and tips around avoiding burnout when selling insurance!!

Live Role Play Webinar- Kristin’s Pet Peeves with Customer Service & Sales
2024-08-13 15:00 - 15:30
Oh boy, since Jeremy will be out of the office on Tuesday, I will be doing the show solo!!! We’ve all had bad customer service experiences and interactions with salespeople that make us not only NOT buy, but never go back. Building awareness of things that might make people run in the other direction can be so beneficial to our success! In this webinar, I will give you my top pet peeves that kill a customer service or sales experience and offer fixes that would turn everything around. Can’t wait to hear what you all think!!!

Live Role Play Webinar- From hello to cross sell - the complete customer conversation!
2024-08-20 15:00 - 15:30
Taking service calls is such an opportunity to create long lasting relationships with our customers, give a 5 star experience and make sure if it makes sense to cross sell into different lines. So, this week we will show you how we take an everyday service call from that initial interaction to a full review and cross sale. We do this in a way that really helps the customer understand their coverage better and leaves them better protected. You won’t want to miss this week!

Live Role Play Webinar - Lindsey & Miles GRID OFF!!
2024-08-27 15:00 - 15:30
This week we are going to have some fun role playing objections using the GRID with Lindsey and Miles! These two dynamic sales people are experts at overcoming the everyday challenges that prospects throw at them and will be dropping not only their knowledge but their accessible personalities! It’s all about continuous practice to stay sharp! If you are watching this week, be ready to chat about the objections you want to hear so after the show, you are motivated to practice too!!!

Live Role Play Webinar-If you think the leads are bad, you're right - How to win the mental side of leads..
2024-09-03 15:00 - 15:30

Live Role Play Webinar- Vision Planning With Kristin!!
2024-09-10 15:00 - 15:30
As we enter the 4th quarter of the year, it’s the perfect time to reflect on your goals and progress. One thing we know for sure is that change is a constant, and adjusting your plans as needed can keep you on track. In this episode, we’ll evaluate our achievements so far and craft a focused vision for the final quarter that aligns with our year-end goals, helping us stay motivated and strong.

Live Role Play Webinar-OA Sales Managers Share All: How Their Team Members Succeed
2024-09-17 15:00 - 15:30
This week we are going to have our inside and outside sales managers, Ryan & Trevor, come on and host the webinar! They will share some great “day in the life” examples with you from their own experiences as managers, and will give you some awesome tips on how you can be more successful in the role that you are in your agency. Come prepared to take a lot of notes from these guys!!!

Live Role Play Webinar-The PRICE objection!!
2024-09-24 15:00 - 15:30
Let’s face it – how we look at, and think about the price objection can literally make or break our career in insurance sales. This week we will show you a strategy to get “back to the basics” when dealing with this common hesitation. It will be our goal that you leave excited for your prospects to say this to you, as you will have a specific path to work through it!

Live Role Play Webinar- I’ve been with RPOA from the beginning, here are the specific things that have blown up our RESULTS!!
2024-10-01 15:00 - 15:30

Live Role Play Webinar- What our telemarketers say to transfer 20+ prospects a day to us!
2024-10-08 15:00 - 15:30
This week we are going to cover a topic that we’ve had so many recent requests on now that many of us are using telemarketers in our agencies. We chose two of our more recent additions to our telemarketing team so we can show you exactly how we work through things with them. Our Outside Sales manager, Trevor Waskow, will help host this session and share his experience with just how to make the transfer process the most effective so that your team gets the most quoting opportunities they can! Whether your team is using telemarketers or calling the leads themselves, this show is a must watch!

Live Role Play Webinar-"I'm just waiting on a few more quotes - I'll get back to you..."
2024-10-15 15:00 - 15:30
Because this does seem like such a reasonable response, we often have a tough time with this one! In this episode we will focus on a blend of listening to our prospect, yet also pushing to show them a sense of urgency to bind the policy now! Join us on Tuesday to learn a great way to move past the “I’m waiting on a few more quotes” hesitation!!

Live Role Play Webinar- “Just send it to me in an email…”
2024-10-22 15:00 - 15:30
When a prospect says just “send it to me in an email,” it is usually a sign that we did not follow the entire process and that we left something out which is causing them to say this. This week we will learn not only how to respond to this objection, but more importantly – how to prevent it from happening very often!

Live Role Play Webinar- Q & A with Lindsey: How I went from no insurance experience to 100+ sales a month!
2024-10-29 15:00 - 15:30

Live Role Play Webinar-“If you can’t lower my current rate, I’m just going to have to shop you guys…”
2024-11-05 15:00 - 15:30

Live Role Play Webinar- "Why renter's insurance is so much more than just getting our customers a discount on their auto..."
2024-11-12 15:00 - 15:30
Renters insurance…. The policy that can literally be FREE, right? If this is how you are selling renters insurance then you are really going to want to tune into this week’s episode. So often we hear producers leading with the discount they will get by having this policy versus all of the important things that having this coverage can do for our customers! This week we will show you how to talk about renters in a different way so that you will not only get them a discount but all leave them better informed and protected! That’s why we sell insurance right?

Live Role Play Webinar-“I need to talk to my spouse first…”
2024-11-19 15:00 - 15:30
Most sales people will say they feel paralyzed when the prospect says, “I need to talk to my spouse first…” Sometimes it is because we over relate and sell out of our own relationship experience. That is probably why this is the most asked for role play! The good news is that we have some strategies that will get us over feeling uncomfortable with this hesitation and help us sell to our prospects sooner rather than later. Join us this week to find out more!

Live Role Play Webinar-“Call me back after the holidays…”
2024-11-26 15:00 - 15:30
This is the time of year we start to hear this from prospects, “I just don’t have time right now, can you call me back after the holidays?” Join us this week to learn how to open the door and continue the conversation when presented with this pushback so you don’t have your sales impacted by this!

Live Role Play Webinar- How to NOT talk yourself right out of a sale!
2024-12-03 15:00 - 15:30

Live Role Play Webinar- "Just to let you know ahead of time, I'm just in the process of looking at a bunch of quotes right now..." (At the beginning)
2024-12-10 15:00 - 15:30
Let’s face it, it just doesn’t feel good when a prospect starts the conversation out by letting us know they are in the process and basically that there is nothing we will be able to do on this phone call to earn their business. This week we will focus on some different ways of looking at this one, and perhaps getting them to do the same…

Live Role Play Webinar- PRESSURE: The silent sales killer!
2024-12-20 15:00 - 15:30
Pressure is something we all face, but the triggers that create it can vary greatly in sales. The key is recognizing that not all pressure is helpful—some forms of stress can quietly sabotage our performance. So how do we manage stress in our daily sales environment to ensure we’re performing at our best? This week, we’ll explore the different ways pressure shows up in sales and distinguish between the types that motivate us and those that hold us back.

Live Role Play Webinar-“I’ve got your number - I’ll call you when I’m ready…”
2025-01-07 15:00 - 15:30
It’s so frustrating: you invest time reviewing someone’s insurance, have what feels like a productive, engaging conversation, and then—right at the end—they hit you with, “I’ve got your number; I’ll call you when I’m ready.” That one phrase can derail everything, leaving you without a clear next step and losing control of the prospect.
But don’t worry—this week, we’re here to help! We’ll share strategies to keep the momentum going and ensure you make the most out of every conversation. Let’s turn those loose ends into solid opportunities!

Live Role Play Webinar- 2025 Vision Planning!
2025-01-14 15:00 - 15:30
We’re beyond excited for this year’s Vision Planning Session! This is your opportunity to not just plan, but to strategically design the future you envision for 2025!. Come prepared to ignite your passion and clarity as we guide you through creating a powerful roadmap to success.. Together, let’s set the stage for an extraordinary year ahead!
